- 1 Air Canada Cancellation & Refund Policy
- 2 How to Cancel an Air Canada Flight [Points or Cash Ticket]
- 2.1 Air Canada Flight Cancellation Policy 2023
- 2.2 24 Hours Air Canada Cancellation Policy 2023
- 2.3 Air Canada Cancellation Policy for Refundable Tickets
- 2.4 Air Canada Cancellation Policy for Non-Refundable Tickets
- 2.5 Air Canada Cancellation Policy Due to Illness
- 2.6 Air Canada Cancellation Policy Due to Weather
- 2.7 Air Canada Cancellation Policy for Basic Economy Tickets
- 2.8 Air Canada Cancellation Policy for Award Tickets
- 2.9 Air Canada Ticket Cancellation Fee
- 2.10 Air Canada Cancellation Policy: Flights Paid With Points or Cash Ticket
- 2.11 Air Canada Cancellation Policy- Basic Economy Ticket
- 2.12 Air Canada Cancellation Policy- Non-Refundable Ticket
- 2.13 Air Canada Cancellation Policy- Refundable Ticket
- 2.14 Air Canada Cancellation Policy- Award Ticket
- 2.15 What is my eligibility for Air Canada flight cancellation?
- 2.16 Air Canada Contact Information for Flight Cancellation
- 2.17 Air Canada Refund Policy
- 2.18 Air Canada Cancellation: Travel Class
- 2.19 How to cancel Air Canada Award Flights?
- 2.20 Air Canada Refund: Terms and Conditions
- 2.21 How can I get a refund from Air Canada?
- 2.22 Air Canada Cancelled Flight Compensation
- 2.23 Compensation for Air Canada Flight Cancellation
Air Canada Cancellation & Refund Policy
To cancel your Air Canada tickets, you must know the complete concept of the Air Canada cancellation policy. With the guidance of its cancellation policy, passengers can easily cancel their Air Canada booking without spending any extra money and time.
As the largest airline company in Canada, Air Canada offers the most user-friendly ways to cancel your ticket. The cancellation policies include several amazing terms that can enable you to cancel the Air Canada flight without getting into trouble.
So, if you are here to learn about the cancellation policies of Air Canada, then you should check out the below-mentioned information carefully.
How to Cancel an Air Canada Flight [Points or Cash Ticket]
Find your booking in one of two ways by going to the Manage my Bookings option at the top of any aircanada.com page:
- Enter your last name, booking reference, and the credit card information used to make the booking to access a single Flight Booking; or
- Sign in to see all of your reservations, then choose the one you want to cancel.
- Choose Cancel Booking on your flight booking page and follow the simple instructions for reservation cancellation.
- The airline will send a confirmation email to the email address you provided at the time of booking once the cancellation procedure is complete.
- If you’re canceling a reservation for which an upgrade has been confirmed, you’ll need to contact Air Canada Reservations for a refund.
Online Method For Canceling an Air Canada flight
Apart from the online method, are you here looking to learn the proven process of canceling an Air Canada flight ticket via phone? If yes, then you need to follow the steps mentioned below carefully:
- Firstly, dial Air Canada phone number 1 (888) 247-2262 or +1-860-590-8822 to talk to a live person at Air Canada for the offline cancellation procedure.
- Secondly, you need to listen carefully to the IVR voice menu.
- Afterward, you have to follow the IVR menu and press the ideal key to connect with its representative.
- Next, you need to share the ticket details.
- Now, request a flight cancellation.
- Lastly, you will receive an email or message to get confirmation of your flight cancellation.
Air Canada Flight Cancellation Policy 2023
The passengers who are looking to cancel their Air Canada flight needs should learn the details about Air Canada Flight Cancellation Policy. Below are the brief terms which will explain to you its flight cancellation policy:
- As per the cancellation policy of Air Canada, you can use the official website and take help from a live person at Air Canada to cancel your ticket.
- You can cancel an Air Canada booking within a day of booking for free.
- You need to pay cancellation fees to Air Canada for the cancellation done after a day of booking.
- The cancellation fees of Air Canada depend on the travel class, destination, and route.
24 Hours Air Canada Cancellation Policy 2023
Apart from the standard cancellation policy of Air Canada, you should learn about the 24 Hours Air Canada Cancellation Policy. With the help of this special cancellation policy, you can find the best loopholes to save your money on cancellation. Look at the points described below:
- According to the 24 Hours cancellation policy of Air Canada, you can cancel your booking for free.
- But, if you don’t follow the 24-hours cancellation terms and conditions, you need to pay cancellation charges to Air Canada.
Air Canada Cancellation Policy for Refundable Tickets
You can cancel your Air Canada Refundable Tickets at any time without incurring a cost, and you can get a refund within 7 to 20 days, depending on the original mode of payment.
Air Canada Cancellation Policy for Non-Refundable Tickets
Non-Refundable Air Canada Fares Tickets may be refunded if they are not used. However, you may be charged a cancellation fee depending on the cost, class, and location you select to travel to.
Air Canada Cancellation Policy Due to Illness
Air Canada also provides a cancellation policy for passengers due to illness. According to this cancellation policy, you can cancel a flight ticket for free due to any severe illness. If you face any sudden sickness or illness, you can cancel an Air Canada ticket and receive a complete refund.
However, the valuable passengers of Air Canada must provide valid documents or certificates for their illness.
Air Canada Cancellation Policy Due to Weather
If your Air Canada flight ticket is canceled due to bad weather, you will get a complete refund. According to this situation, you can get a complete refund, or you can also book another Air Canada flight for your journey.
Air Canada Cancellation Policy for Basic Economy Tickets
The passengers who own Air Canada basic economy tickets cannot cancel their tickets after 24 hours of booking. They can cancel their basic economy flight tickets within 24 hours of ticket booking and also request a refund.
Air Canada Cancellation Policy for Award Tickets
As per the Air Canada Award Ticket cancellation policy, if you cancel your Air Canada award ticket, then you need to pay USD 125 as a cancellation charge. Also, if you cancel your award ticket via Aeroplan.com, then you need to pay a USD 150 cancellation fee.
Air Canada Ticket Cancellation Fee
Air Canada does not accept cancellations of basic tickets beyond 24 hours from the original booking date, unless there are any emergency bookings.
- No refunds are available for Flex, Standard Economy, or Comfort.
- Standard cancellation fees for Air Canada Economy are US $ 25 for 61 days and US $ 100 for 60 days.
- $ 25 for 61 days and $ 50 for 60 days for Flex.
- $ 0 for 61 days and $ 25 for 60 days for comfort.
Refundable fares include Latitude, Flex Premium Economy, and Business. Flyers may cancel these tickets before the flight’s departure, and refunds will be processed within seven (7) business days.
- $ 0 for Latitude
- Business and Premium Economy: $ 0
Air Canada Cancellation Policy: Flights Paid With Points or Cash Ticket
The valuable passengers of Air Canada have a 24 hours risk-free period from the time of the booking to cancel their flight ticket without paying the Air Canada cancellation fee. To get the complete information about the fees, look at the list added below:
|Ticket Type||Cancellation Fee|
|Premium Economy||Flexible fares are refundable, otherwise $200|
|Business||Flexible fares are refundable, otherwise $200|
Air Canada Cancellation Policy- Basic Economy Ticket
If you have an Air Canada basic economy flight ticket, you are not allowed to cancel your ticket. But you can make the cancellation within 24 hours of booking.
Air Canada Cancellation Policy- Non-Refundable Ticket
Air Canada non-refundable tickets include Comfort, Standard, Flex, and non-flexible premium or business economy fares. For the non-refundable flight ticket, you need to pay USD 200 cancellation fees.
Air Canada Cancellation Policy- Refundable Ticket
Air Canada Refundable Ticket consists of latitude and flexible premium economy or business fares. You can cancel your flight ticket for free anytime before the scheduled departure. You will receive your refund within seven business days.
Air Canada Cancellation Policy- Award Ticket
If you cancel your Air Canada Award Ticket via aeroplan.com after 24 hours of booking, you must pay a $125 cancellation fee. But If you cancel your Air Canada Award Ticket via the Aeroplan contact centre, you need to pay $150.
What is my eligibility for Air Canada flight cancellation?
If your flight got cancelled for any reason from Air Canada, then you will be eligible for these advantages mentioned below:
- Drink and Food
- Free Wifi
- Hotel accommodation facilities.
- Pick and Drop from hotel to airport.
But there are also some circumstances to get these amenities,
- Firstly, you will get the information from Air Canada about the cancellation within 12 hours of departure.
- If you waited at least 2 hours after the scheduled Air Canada departure time.
Air Canada Contact Information for Flight Cancellation
If you want to know the Air Canada Phone Number for flight cancellation, then you need to look at the info added below:
- Air Canada Flight Cancellation Phone Number U.S.A. 1-888-422-7533 or +1-860-590-8822 (toll-free, open 24/7)
- Air Canada Flight Cancellation Phone Number Canada 1-888-422-7533 or +1-860-590-8822 (toll-free, open 24/7)
Air Canada Refund Policy
Check out the following tips to help you with understanding the Refund Policy better:
If you purchased your tickets using Air Canada’s official website or mobile application then you would be able to cancel them using the same way.
Moreover, assume you purchased your plane tickets from a third-party website or a travel agent. In such a scenario, you may only cancel your tickets through the same place of purchase. If you cancel your tickets within the Air Canada cancellation policy of 24 hours, you will be eligible for benefits on both refundable and non-refundable tickets.
Air Canada Cancellation: Travel Class
Do you wish to know about the Air Canada Flight Cancellation via travel class? If yes, then you should look at the details added below carefully:
Air Canada Basic Economy Flight Ticket
Passengers who have Air Canada Basic Economy Flight Ticket can cancel it within 24 hours of booking. Air Canada doesn’t allow Basic Economy ticket holders to cancel their booking.
Air Canada Non-Refundable Ticket
If you have Standard, Flex, Comfort, and non-flexible business or premium economy fares, you cannot cancel your Air Canada flight ticket. If you still want to cancel your non-refundable ticket, you need to pay USD 200 as a cancellation fee.
Air Canada Refundable Ticket
Passengers with Latitude and flexible premium economy or business fares can cancel their flight ticket and get a complete refund. You will receive your money in your original account within seven days of cancellation.
Air Canada Reward Ticket
If you have an Air Canada Reward Ticket and want to cancel it after 24 hours of booking, you need to pay USD 125 when you can cancel it on aeroplan.com and USD 150 when canceling from the Aeroplan contact center.
How to cancel Air Canada Award Flights?
If you have Air Canada Award flight tickets and are willing to cancel your flight, then you need to follow the steps described below:
Cancel Air Canada Award Flights Through Official Website,
- Firstly, you should go through the Air Canada official website.
- Secondly, you need to type in your Aeroplan login details.
- Sign into your Aeroplan account.
- Afterward, you need to click on “My Rewards.”
- After that, you have to make your booking.
- Next, you need to tap on the booking which you want to cancel.
- Go to the bottom of the page and tap on the cancellation icon.
- You will get confirmation about your flight cancellation.
You can also take help to cancel Air Canada Award Flights from its customer service by calling at Air Canada Phone Number 1-888-247-2262 or +1-860-590-8822.
Air Canada Refund: Terms and Conditions
Air Canada Cancellation Policy enables you to cancel your booking and request a complete refund only if the situations are:
- If Air Canada cancels your flight.
- Suppose you have booked Air Canada flight tickets (excluding Basic) before/on 5 July 2022 for the flight between 1 March 2020 and 5 July 2023. In this condition, you will get a complete refund converted into an Air Canada Travel Voucher or Aeroplan Reward Points with a 65% of bonus.
- Cancel your Air Canada flight within 24 hours of booking.
- If you have a fully flexible Air Canada ticket which includes Latitude, Premium Economy Flexible, and Business Flexible.
- Also, if you denied boarding a confirmed Air Canada flight reservation.
- If your flight gets rescheduled when you miss your connecting flight.
- If there are any situations like death, illness, military orders, etc., that let you miss your flight, it will allow you to get a refund from Air Canada.
How can I get a refund from Air Canada?
Do you wish to get a refund from Air Canada? If yes, then here are the easiest and proven methods that can help you in requesting a refund:
Air Canada Refund Via Online Method,
- Firstly, you need to go through the official website of Air Canada.
- Secondly, you have to enter the login credentials to sign into your account.
- Afterward, you need to tap on the “Manage My Booking” tab.
- After that, you have to enter the details of the canceled ticket for which you are seeking to get a refund.
- Once you find your canceled Air Canada ticket, you need to tap on it.
- Scroll down to the bottom of the page.
- Here, you will find the “Refund” icon.
- Tap on the “Refund” icon and follow the on-screen instructions.
- Soon, you will get the confirmation of your refund request.
Get a Refund from Air Canada on Call,
- Firstly, you need to dial Air Canada Phone Number 1-888-247-2262 or +1-860-590-8822.
- Secondly, you must follow the right key to change your preferred language.
- Afterward, you need to listen carefully to the automated voice commands.
- Next, you have to press the right key to connect with Air Canada Customer Service.
- After that, you need to provide the details of your canceled ticket.
- Now, you have to raise a refund request.
- As soon as the representative of Air Canada receives your request, you will get the confirmation of the refund.
Air Canada Cancelled Flight Compensation
According to the Air Canada Flight Cancellation Compensation Policy, if your flight gets cancelled or you are not able to board your flight even if you have a confirmed booking, then you need to know about the conditions mentioned below:
Compensation for Air Canada Flight Cancellation
If you reach your destination late for at least three hours due to the flight cancellation, you can claim your compensation. Also, if Air Canada doesn’t inform you about the cancellation 15 days before the scheduled flight departure, then also you can claim your compensation.
Here are the numbers that you will receive as compensation from Air Canada for flight cancellation,
- Cancelled flight due to 3 to 6 hours arrival delays, then you will receive USD/CAD 400.
- Cancelled flight due to 6–9 hours arrival delays, then you will receive USD/CAD 700.
- Cancelled flight at least 9 hours of arrival delays, then you will receive USD/CAD 1,000.
- Also, if you want something other than the alternative travel arrangements that Air Canada offered you, you will receive USD/CAD 400 compensation.
You can also speak with Air Canada Customer Service to get the complete details about the flight cancellation.
Compensation for Denied Boarding
If you are among the passengers denied boarding due to any situation under the airline’s control, then you are entitled to receive compensation from Air Canada.
- Denied Boarding due to 0 to 6 hours arrival delays, then you will receive USD/CAD 900.
- If you are denied boarding due to 6–9 hours of arrival delays, you will receive USD/CAD 1,800.
- If you are denied boarding at least 9 hours of arrival delays, you will receive USD/CAD 2,400.
Air Canada Cancellation Policy 2023 FAQs
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